General Questions back to top

What is Janitorial Growth Solutions and what will you do for me?

Janitorial Growth Solutions is a group of industry veterans with over 100 years of collective professional experience providing expert level janitorial services to thousands of Fortune 500 companies, government institutions, universities and schools, hospitals and health care facilities, manufacturing facilities, retail and hospitality chains, commercial real estate companies through a total of 59 separate global, national, regional and local janitorial companies.

We are a total life cycle janitorial service consulting firm. From new company start-ups all the way through to transition and the exit by the owners. Very simply, we will look at where you are now, plan together how your company will get to the next level and then go to work with you to execute the plan. From the very beginning to the end.

Through a professional network of specialists that have proven highly effective results in diverse areas and critical functions necessary for your success including business process design, technical writing, web presence management, professional facility/property management, mergers and acquisitions, computer programming, call center management, sanitary supply and equipment, finance and accounting, human resources, Janitorial Growth Solutions offers you very simply the best team available for your success.

Why is Janitorial Growth Solutions unique in the janitorial industry?

There are three benefits to your company that set Janitorial Growth Solutions apart.

1. The collective experience of the team assembled, our extensive global network of industry leaders we can refer our clients to for special needs combined with the latest technical capabilities and best-of-breed tools in internet marketing, web/mobile application development, and social media.
2. Other firms offer advice and counsel which is very valuable but we take it to the next step, implementing and executing key tasks so your firm’s goals are realized. You already believe in outsourcing and we are a team of experts that you can confidently outsource the most important tasks to, without giving up equity in your firm or management control. We are the solution to your growth plateau, we take you to that next important level.
3. We do not believe we have any direct competitors. The suite of services we offer are from a broader perspective than others who offer one or two of the same services we do. Almost all come from a narrower though extremely valuable set of experiences. When we believe one of these professionals will bring more value to your organization or they have a core capability that they can bring to your company, we will refer you to their agencies without reservation. We hold several of them in the very highest regard, actively work with those we believe to be the top experts and enthusiastically endorse their work and recognizing their life long contribution to our industry. We know who the proven leaders are and we sort them out for you.

If you these services for my company what about my competitors here in my geographic market, will you do the same for them?

For our total sales and marketing solutions, no. This is an exclusive engagement with your company in your metropolitan area for a defined period of time. We cannot provide sales and marketing services for more than one company at one time in one area, that would create a conflict of interests. There is an exclusive agreement signed for your metropolitan area for the services you retain us to perform, if we put our entire sales and marketing system into place, all of what we do for your company is completely confidential and can never be shared, discussed or divulged. The prospect database we provide is your property as well as the system to use it. We act as if we were your employees with non-compete agreements so both your interests are protected and the integrity of our work is never compromised. We adhere to the highest ethical standards for the well being, financial protection and peace of mind.

Since we do more than sales and marketing, those services that present no direct conflict will be made available however to anyone including your metropolitan area.

I'm interested in the janitorial industry. back to top

Will you help me start my own company, is this a franchise?

Yes we can help you start a janitorial company from the very beginning and no we do not endorse the franchise model for janitorial company owners. We simply believe and have the data to prove that janitorial franchises are a poor choice for most investors or serious business people interested in their future in the $100 billion plus janitorial services market in North America. Our entire team evaluates your goals making sure the resources to execute your business plan are all in place and then we are with you every step of the way.

Business planning is but one of our core capabilities and we can help you develop or execute yours. The very first step takes into account your business experience, your financial resources and the current market conditions where you will grow your company.

I have researched the janitorial industry, it looks easy to operate, doesn’t cost much to start and buildings everywhere have to be cleaned, it doesn’t look difficult at all, where does Janitorial Growth Solutions fit in all this for me?

Yes, buildings will always have to be cleaned and the basic tools, supplies and equipment are relatively inexpensive and a small home business is easy to start and operate however growing a healthy company that produces significant financial opportunities is not at all easy, in fact it is complex and difficult.

The tone, the integrity and the empty promises of business opportunity publications, franchise sales people, slick advertising campaigns and numerous Internet based get rich quick entrepreneurs have misled many thousands into costly mistakes or what in reality are only dead end jobs. Healthy, viable, profitable janitorial companies can not be purchased in packages like frozen pizza, yet thousands seek overly simplified answers and are disappointed with the results.

Lured by dishonest franchise companies, very expensive ad campaigns and the seemingly simple nature of providing cleaning services for money combined with a relatively low cost of entry, many have found themselves working very hard and long hours as janitors and barely able to make a living while the money that would be their profits are extracted in a web of fees and royalties. Most janitorial franchises never rise above small home based opportunities for part-time moonlighters.

Many have found a tremendous part-time opportunity to supplement their income with small home based cleaning service but less then 5% grow beyond 20 employees. Fortunes have been made in what we believe is an unethical manner by selling an empty dream that inept poorly prepared working people with no business acumen can amass fortunes in a highly competitive, rapidly evolving field. More and more people are finding themselves trapped in complex legal arrangements with 20 to 50% of their business income going back to the franchisers while laboring in businesses that have a very limited future for them in the current marketplace.

Our core client base is comprised mainly of companies that have attained a level of 50 or more employees, understand the opportunities for additional growth and seek to rise to the top 2% of all janitorial companies. Business start ups are a secondary focus available as an alternative to the available franchise offerings. Contact us for more information.

We already provide other services to buildings and would like to offer janitorial services, can you help us?

We have the expertise, the knowledge and experience for existing commercial service companies who want to add professionally managed, self-performing janitorial services to their existing suite of services.

I like the janitorial industry but am not interested managing the day to day operations of one, do you have any capability for me to profit as a passive investor or absentee owner?

We have the capability and experience for investors or investment groups wanting to take part and profit from a reasonably safe, recession resistant, industry that produces a repetitive stream of income. We are able to recruit and staff capable, experienced and stable management personnel to operate the business for you. There is a constant demand for profitable janitorial companies and the return on your investment can be extremely attractive. We can also work with you to find suitable companies already in operation that you can purchase from the leading M & A expert in our industry.

I recently started a janitorial business. back to top

Is this is a marketing course for my company like others on the Internet?

No, while Janitorial Growth Solutions can be engaged to drive sales and marketing for your company, we offer much more than overly simplistic packages that promise riches in a few easy steps. Sales and marketing is only one part of growth, If the infrastructure is not in place to maintain and operate new sales, you will gain new clients and only lose others, creating a revolving door of janitorial accounts, ruining your company’s reputation in your marketplace and there will never be any true growth.

Our team of professionals offer what no one else can, full design and installation of all business processes necessary to grow a profitable local, regional or even national janitorial company.

What is the infrastructure I need, which business processes are required?

There are three legs to every janitorial company that must all be working with equal efficiency and strength. They are marketing, operations and finance. While small home based businesses have limited organizational needs, almost 95% of all janitorial companies employ less than 20 employees, a profitable company with over 20 employees requires an operational infrastructure that controls an increasingly complex organization.

While our focus is to assist professional business people already in the janitorial industry, who not only want to grow but have the management skills and necessary resources to build larger companies. We offer our services to firms just starting out. We design and provide all the business processes necessary for a profitable janitorial operation. The administrative, operational and financial infrastructure is designed to meet your goals in a balanced, controlled pattern for growth.

I own a growing janitorial business. back to top

Can you help improve my operations department, we need to improve our profitability?

There are many things we provide depending on what is necessary for the healthy growth of your company such as recruitment systems, supervisor and manager selection and training and even referrals for management. We can design and establish your Human Resources policies and procedures, provide training for all levels of operational staff. We create and install the latest computerized quality control systems, client relationship programs and employee retention and motivational programs for your company.

We do what is necessary after careful analysis of your current system for your operations department to support your increase in revenue and the resultant increase in your staff on a foundation of measurable quality control practices leading to long term client retention and a constant stream of revenue and profits. Our core specialty is full life cycle management of all janitorial operations.

How can you help me with finance, accounting and payroll?

While we are not accounting professionals, we are experts at all systems and factors pertaining to every facet of a janitorial company, in order to work with your accounting firm. We begin with an analysis of your critical financial success factors.

Cash must be flowing properly in order for your company to grow. Accounting and payroll have to be working in synchronization with marketing and operations.

Sources of credit must be established and utilized carefully. Job costing must be established with precision so labor and supply usage is monitored and controlled for maximum, sustainable profit.

Both emergency and exit or transition plans are established for the eventual retirement of the owners or the sale of the company by the owners. We strongly believe that preparation for the transition of ownership should begin during the very beginning of the life of your company.

I want to increase sales, how can you help me?

The most popular request by far, Janitorial Growth Solutions begins at the very beginning analyzing exactly which size clients, occupying which types of facilities located in what geographic areas are the very best fit for you. Factors we consider are your operational and financial capability and advise you of all your options before selecting the suitable sizes, types and locations of your targeted market. More of the wrong sales with hurt and not help you or your company.

We create a targeted prospect database that fit your capabilities, we gather all key information for you on your targeted prospects, we position you in your company’s market place through public relations methods and key media placement, we help develop your unique selling proposition, get you and your company up and running with an effective web presence, prepare all of your key documents and fine tune your proposal which is the foundation of your offering, we design a contact strategy along with the correct media to deliver your companies message, we set appointments for your sales team, attend sales meetings with you when necessary, prepare bids and estimates and teach you how to bid profitably, then we provide you with a follow up campaign until deals begin to close. We provide you with an on going system for you to grow with solid time tested solutions on a foundation of the most creative methods currently available.

We then put the entire system in your hands in a clear, easy to follow system for you and your sales team. We even offer to manage your entire sales function for you on an on going basis.

To support and enhance your marketing efforts we have numerous services available that raise your visibility and standing within your service area. Working hand in hand with you, we take you every step of the way to that next level and on to success.

I want to expand my company. back to top

I’ve been at the same level for too long and want take my company to the next level, can you help me?

There are so many factors that contribute to a growth plateau, the very first thing is a detailed analysis of your situation. Here’s the cold hard facts, plateaus exist due to the limitations of the owner’s leadership skills or the senior management team, lack of available resources for growth or the make up of the organization itself.

Many times a plateau signals the need for very large changes to your organization and change always involves a degree of discomfort. Some times what is perceived to be a plateau is in reality a reaching of the owners full capacity and capabilities. So the very first thing to be done is a detailed analysis of all of the factors before a solution can provided.

Next is the designing of an action plan which may include correcting a deficiency, bringing others into the organization, revamping the marketing and sales or the operations functions or seeking and establishing new financing sources, sometimes the best thing to do is to change the equity structure of the organization.

This is not the time for overly simplistic answers to the problem. Searching the business media for answers while valuable for clues and ideas, will not yield customized solutions for your particular situation. It’s not just a fresh set of eyes you need but an experienced solution provider that can diagnose the cause, prescribe the solution and then walk you through it. Whatever has you stuck, we can help.

My janitorial business is stuck, what now? back to top

I’ve been at the same level for too long and want take my company to the next level, can you help me?

Many factors contribute to a growth plateau, the first thing is a detailed analysis of your situation. Here’s the facts, plateaus exist due to the limitations of the owner’s leadership skills or the senior management team, lack of available resources for growth or the make up of the organization itself.

Plateaus signals the need for large changes to your organization and change always involves a degree of discomfort. So the first thing to do is a detailed analysis of all of the factors before a solution can be provided.

If the answer is more sales, we have the solution.
If the answer is client retention we can provide that.
If the answer is bringing in experienced management we can assist there.
If the answer is restructuring a department or the entire organization, you can count on us to do it right.

Call today, we are standing by to take you to that next level.